The Spa Surgery
Mowbray Square Medical Centre
Harrogate
North Yorkshire
HG1 5AR
Directions
Phone: 01423 503218
PLEASE DO NOT USE THE CONTACT FORM FOR ANY CLINICAL/PRESCRIPTION/APPOINTMENT REQUESTS. FOR CLINICAL QUERIES AND ADMIN REQUESTS PLEASE COMPLETE AN E-CONSULT VIA THE HOMEPAGE. E-CONSULTS ARE RESPONDED TO WITHIN 48 HOURS OR EARLIER IF DEEMED URGENT.
OUR PREFERRED METHOD OF ORDERING PRESCRIPTIONS IS EITHER VIA THE NHS APP OR OUR ONLINE SERVICE.
Below are our reception opening hours. If you need to contact us between 18:00 – 18:30 please call us on our usual number and you will be directed to our local cover with the Yorkshire Health Network. Alternatively, please submit an e-Consult via the homepage of this website.
Opening hours
| Monday | 8am to 6pm |
|---|---|
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Upcoming changes to opening hours
| Monday 25th May | Closed all day |
|---|---|
| Monday 31st August | Closed all day |
What to do when we are closed
Out of Hours Emergencies
When the practice is closed, there is an out of hours emergency medical service available at all times. This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day. If you need out of hours help, you should telephone 111 which is a free-phone number nationwide. Trained staff located at the call control centre will handle your enquiry.
On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it. That could be your GP surgery, an out of hours GP, A&E, a local urgent care centre, emergency dentist or a late opening pharmacist. The 111 service is in operation 24 hours a day, 365 days a year.
Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.
If you have a minor ailment you could visit your local pharmacy who will be able to provide you with some help or signpost you onto the next available service.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Mental Health Crisis?
Access urgent support 24/7 by calling NHS 111 and selecting the mental health option. Calls will be answered by mental health advisors who will be able to quickly assess the situation and determine whether an urgent referral is required.
NHS 111 BSL
The NHS 111 service is available for deaf people to contact 111 medical staff. Fully qualified and experienced interpreters. This is for use when:
- You need help quickly, but it is NOT an emergency;
- You think you might need to go to A&E but are not in imminent danger
- You don’t know who to contact, or your GP is not available;
- You need health information or advice on what to do next.
How To Make Contact
Go to Interpreter Now – NHS 111. Click on Connect – a BSL interpreter will appear on your screen.
Making contact in BSL is easy. You can do it from any computer, and almost all tablets and mobile phones.
Further guidance & help
Update your details
Changing your contact details
To update details like your name, address, phone numbers or email address phone or visit the surgery during our opening hours.
Change of address
If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery.
Changing your phone number or email address
You will need to show us identification before we can change your phone number or email address.
Changing your date of birth or name
You will need to show us proof that you have changed your name or date of birth. This could be a marriage or civil partnership certificate, deed poll or birth certificate.